Lotay hails from the Paro valley where he did his early schooling.  After his high school in Thimphu, he pursued his higher education from the Institute of Tourism & Hotel Management in Salzburg, Austria. Lotay has a contagious enthusiasm and his experience in a range of adventurous disciplines that ensures a successful trip for the travelers. He has an inborn talent in effective communication and people skills and is employed with the company as the Operations Manager - looking after trekking, camping, transport and specialised programs.

He has undergone many intensive courses in camp management; wilderness training and some of his hobbies include playing soccer, archery and spending time on scouting new treks in Bhutan. He is the main proponent of the International SOS office in Bhutan.